User Login: Please enter your e-ticket login information to access the e-ticket portal.

DIAL 811 or 1-800-922-4455


Incoming email is not continuously monitored. While we do our very best to respond to your email requests immediately, we may not always be able to do so. We welcome general questions via email, but for time sensitive requests please call the CBYD Center directly at 800-922-4455.

The Bookkeeper in the Billing Department works on a part-time basis. Please allow one (1) week for a response to inquiries. Thanks for your cooperation.

For Utility Locate Requests
  • 1-800-922-4455 or 811 or Apply Online

For General Information
For Document Retrieval
For Billing Department
For Mapping Department
For Media and Advertising
CBYD Contacts
PURA Contacts

The State of Connecticut Department of Public Utilities Regulatory Authority (PURA) is in no way affiliated with Call Before You Dig, Inc. PURA is a State Agency authorized to levy fines for non-compliance of CBYD regulatory violations. CBYD assumes no position, advocating or deterring, PURA warnings, investigations or civil penalties accessed to alleged violators. Information relative to PURA is posted as a courtesy only.

© 2017 Call Before You Dig
All images, HTML and Content Copyright