DIAL 811 or 1-800-922-4455

F.A.Q. - Frequently Asked Questions

Anyone using power or mechanized equipment who disturbs the earth on or below the surface must call the clearinghouse for a location request
No, however, it makes good sense. Utility lines and cables can be easily broken or damaged with a spade, shovel, fence post digger or pic
The excavator actually doing the digging is responsible for calling CBYD and obtaining a location request
Thirty (30) days from the day notice is provided, not the start date of the excavation
Regardless if the work performed is on private or public property, CBYD must be notified
YES! Effective March 21, 1997, the CBYD regulations were revised and included milling/reclamation as forms of "excavation". When in doubt, CALL!
Should you suspect a utility company has not identified its' facility, contact the utility company directly. Remember, a phone call is much cheaper than civil litigation and more importantly, protects you and your employees from hidden underground dangers
YES, it's the law. It's also a good practice to hand dig around any underground public utility facility
If your equipment comes into"contact" with an underground utility pipe or cable, notify the owner or operator of the facility immediately. DO NOT contact the Center. Take necessary safety precautions and keep the general public away from the facility. Never attempt to repair a pipe or cable without the utility company's authorization first.
Absolutely...and it's the law. Unless your work area is over 1000 feet and you have held a preconstruction meeting, your pre-marking helps the utility companies determine the extent and location of your work. This also ensures timely and accurate markings.
NO. Although you may have received markings or were given an "all clear" by the affected utility companies, no excavation can begin until the legal start date indicated on your location request.
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