User Login: Please enter your e-ticket login information to access the e-ticket portal.

DIAL 811 or 1-800-922-4455

New Users


E-Ticket is a free program that allows you the convenience of applying for Call Before You Dig tickets online, without the aid of a Customer Service Representative. E-Ticket users enjoy these benefits:

  • Immediate processing from your own PC
  • Available 24/7
  • Ideal for multiple tickets. Duplicate information from your first ticket carries over to the next, saving time.
  • Record keeping is made easy with an emailed confirmation of your CBYD ticket number, start date/time, and notified utilities.

The CBYD interactive website allows users with a password to enter the following:

Dig Location Requests or E-Tickets:

  • Routine Tickets
  • Emergency Tickets
  • Renewal Of Tickets
  • Viewing a History of Your Tickets
  • Researching Tickets
  • Updating your Account
  • Configuring default ticket settings
  • Retrieving Confirmations of Previous Tickets

E-Ticket Entry Requirements

To assist utility locators, please be specific with type of work and location of work, adding pertinent details under the “Remarks” section.

START DATE: Routine: 2 full working days NOT to include the day the E-Ticket is submitted. If E-Tickets are submitted after 5 p.m., the start date is one day later. For example, if an E-Ticket is submitted on Monday, the first legal start date is Thursday. If an E-Ticket is submitted after 5 p.m. on a Monday, the legal start date is Friday.

EXCAVATOR DOING WORK: Your registered details will be listed here by default for each ticket. If you are not the excavator, please key in the name of the Company actually doing the work.

Please read and accept the Terms and Conditions set forth and submit to CBYD your acknowledgement.

No Warranty. You agree that you use this web site at your own risk. We have taken commercially reasonable steps to provide a secure and effective web site, however, we are sometimes at the mercy of third parties, act of God and/or technology. Therefore, we do not guarantee continuous, uninterrupted or secure access to our site. Further, we and our suppliers provide the Call Before You Dig web site and our services and products “as is” and without any warranty or condition, express or implied, unless otherwise noted. Our suppliers may make some express warranties with respect to their products or services, and to the extent those exist, such suppliers will separately provide those warranties to you in writing or note them on this site. We and our suppliers specifically disclaim the implied warranties of title, merchantability, fitness for a particular proposed non-infringement with respect to this site and any goods or services offered or sold through this site. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

Limit of liability. You agree that in no event will we or our suppliers (or any our shareholders, members, officers, directors or employees of the foregoing) be liable for lost profits or any special, incidental or consequential damages arising out if or in connection with your use of this web site, even if we have been advised of the possibility that such damage will occur. Further you agree that neither we nor our suppliers (or any of our shareholders, members, officers, directors or employees of the foregoing) will be liable for any technical, hardware or software failure of any kind, any interruption in the availability of our state, any delay in operation or transmission, any incomplete or garbled transmission, computer virus, loss of data, or other data, or other similar loss. You agree that your only other remedy is to discontinue use of this web site.

CBYD is not responsible for errors or omissions by the User.

CBYD reserves the right to revoke the use of any CBYD Interactive Web Applications to any User for any reason.

I have read and accepted the terms and conditions set forth by CBYD concerning all Interactive Web Applications requirements. 

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