DamageAccess is a web based tool that allows anyone to report both damages to underground utility facilities and violations of safe excavating practices that did not result in asset damage. Each report must be approved by a supervisor from the reporting company to confirm the accuracy of the content, before being submitted to PURA for their review. Completed reports must be received by PURA within 30 days of the incident occurrence. A user guide will be available soon to help guide you as a new user. Please see the link below to read the released memorandum from PURA.