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Frequently Asked Questions

Welcome to our Frequently Asked Questions.

If you don't find what you're looking for, please contact us.

General Service Information

Account Settings

E-Ticket Process

Do I need to pre mark the dig site?

YES-Pre-marking or whitelining is required in Connecticut!  You must pre-mark the dig site area BEFORE submitting your CBYD ticket using white paint, white flags or white-tip stakes.

E-Ticket History

Registration and Password Settings

System/Computing Requirements