Design & Survey Tool

Call Before You Dig’s Design & Survey tool facilitates early communication between excavators, project planners, engineers, and underground utility owners.

This tool is intended for use during the planning and design phase of a project— before excavation is scheduled.

Important: Design & Survey is not an excavation ticket, and there are no regulatory response time requirements for utilities.

When to Use This Tool

Use Design & Survey during the planning phase of a project when coordination with underground utility owners is needed prior to excavation.

How It Works

  • The requester submits project details through the Design & Survey tool
  • The information is sent via email to the designated design contacts for each utility
  • Utilities may then coordinate directly with the requester as needed

User Responsibility

  • The requester is responsible for following up directly with each utility after submitting a request
  • Once planning is complete, a standard CBYD excavation ticket must still be submitted when work is scheduled within 30 days

What Utilities Receive

  • Utilities receive a notification similar to an excavation ticket
  • Requests are identified by a ticket number prefixed with “DS”
  • Email subject line format: CBYD Design-Survey Map Request – [DS-ticket number]
  • Notifications include a plain-text email and PDF attachment with project location and submitted details

Design & Survey Interface Preview

Screens shown for reference only. Interface and data may vary.