NEW Design and Survey Tool
Planning a project?

Before you dig, find out what facilities are within your planned excavation area, coordinate with utility owners and plan your project safely.

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Important Notice!

 CBYD's daytime call center will be closed on

Wednesday June 19, 2024 in observance of Juneteenth.

Our after-hours call center only processes Emergency tickets over the phone during holiday closings. 

You can still process Routine OR Emergency tickets online, anytime 24/7 by using our E-Ticket system- even when the call center is closed!

Keep in mind, any holidays that the call center is closed will affect Routine ticket start dates (including for Renewal tickets), so please plan ahead accordingly.

Please remember that per CT regulations-anytime you enter an Emergency ticket, you are required to call each utility directly using the phone numbers on your confirmation ticket.


CBYD FAQ can be found here:
CBYD Frequently Asked Questions